"The best routing app for Shopify merchants." - Official Shopify Retail Blog

Superpower your local deliveries — all within your Shopify admin

Streamline every step of your delivery operations and let your customers know when their orders are arriving. Save time and delight your customers with your new delivery superpowers.

EasyRoutes by Roundtrip

"The best routing app for Shopify merchants."

- Official Shopify Retail Blog -
CUSTOMER EXPERIENCE FEATURES

Create a delightful delivery experience for your customers...

From custom order tracking pages to delivery notifications, EasyRoutes lets you craft the perfect delivery experience for your customers.

...all without ever leaving your Shopify Admin.

flowershop2-1
routeplanningfeature-2
ROUTE PLANNING FEATURES

Save (a lot) of time planning local delivery routes...

Create multiple optimized routes in one click, schedule and assign routes, and add last-minute orders…

...all without ever leaving your Shopify Admin.

DELIVERY FEATURES

Make life easier for your delivery drivers

Create routes with EasyRoutes and deliver with them EasyRoutes Delivery Driver for iOS and Android. Our delivery driver app puts all the information and tools your driver needs right at their fingertips.

...all without ever leaving your Shopify Admin.

mobileapp-1

🏆 EasyRoutes is a 2x Shopify Staff Pick

How To Get Proof of Dispatch: Here's what you need to know

Introduction

Proof of Dispatch (also known as P.O.D.) is a document that states that an item has been received by a courier service, and so the courier is now responsible for it. A proof of dispatch may be required by a customer when they do not trust a company or service. When you have proof of dispatch, this documents that you have sent the item to the courier but are no longer responsible for it. You can get proof of dispatch from your logistics provider as soon as the parcel has been collected by the carrier or delivery service and can be in any form. It may take the form of an email or text message from the carrier

Proof of Dispatch (also known as P.O.D.) is a document that states that an item has been received by a courier service, and so the courier is now responsible for it.

Proof of Dispatch (also known as P.O.D.) is a document that states that an item has been received by a courier service, and so the courier is now responsible for it.

You may need to get proof of dispatch if you don't trust the company or service you're buying from, or if they don't offer one on their website. Most couriers will provide proof of dispatch for free if you ask them to, but some charge extra for this service. To avoid paying more than necessary—or simply for peace of mind—you can create your own proof of dispatch by following these steps:

A proof of dispatch may be required by a customer when they do not trust a company or service.

Proof of dispatch can be required by a customer when they do not trust a company or service. For example, if you are using an international courier service to ship your parcel from China to the United States and there is no proof of dispatch available on their website, then you will need to contact them directly.

You may also want to request proof of dispatch when you want confirmation that your parcel has been delivered successfully. This is especially important if it is an expensive item or if it was sent by hand-delivery rather than by post office delivery.

When you have proof of dispatch, this documents that you have sent the item to the courier, but you are no longer responsible for it.

This document is issued by the sender, not by the carrier.

It confirms that you have sent your item to the courier and no longer have any responsibility for it.

Depending on how much of a risk-taker you are, you may or may not require proof of dispatch when dealing with a service or company. In general, if something goes wrong with your order, it's always best to get hold of this documentation if possible.

You can get proof of dispatch from your logistics provider

The logistics provider can provide proof of dispatch. The logistics provider can also provide proof of delivery—but only if your product was delivered successfully.

If you want to track your package and make sure it’s on its way, but don’t feel like paying a fee for this service, then you can simply wait until the package arrives at its destination before calling or emailing the company who shipped it.

Proof of dispatch is issued by the sender as soon as the parcel has been collected by the carrier or delivery service and can be in any form.

Proof of dispatch is issued by the sender as soon as the parcel has been collected by the carrier or delivery service and can be in any form. The most common proof of dispatch is an email sent to you with details about your parcel, including tracking information. This can help you keep track of where your parcel is at all times.

Proof of despatch documents can also include:

  • A signed confirmation slip from a courier company's driver or staff member (this may not be possible if they are delivering late at night).

  • A copy of an invoice signed by you and an authorised representative of the courier company (request this if you don't want them sending out an email).

  • An imprinted label (for example DHL Express print their own labels for packages).

A proof of dispatch may take the form of an email or text message from the carrier

Proof of dispatch may take the form of an email or text message from the carrier. It should include:

  • The sender’s name, address and contact information

  • The recipient’s name, address and contact information (if different)

  • The date and time the parcel was picked up

When sending parcels internationally, especially with expensive items, it's best to have all the relevant documentation available to ensure a successful delivery.

A proof of dispatch is a document that states that an item has been received by a courier service, and so the courier is now responsible for it. This can be used to prove your company has sent an item to another location or person. You may want to consider getting one if:

  • You do not trust the other party involved in your transaction (e.g., you believe they will try to claim they never got your parcel).

  • You are using an unfamiliar courier service and want some kind of proof that they have accepted your shipment before you pay them any money or give out any personal information about yourself or your business.

A proof of dispatch does not guarantee delivery: it just shows what happened between sending the package and its arrival at its destination (or attempted arrival), based on records kept by both parties involved in sending and receiving packages through different transportation channels such as air mail services provided by airlines such as [Air New Zealand](https://www/airnewzealand/international-parcels/global-parcels)

Conclusion

I hope this article has helped to answer your questions about the proof of dispatch. If you have any other questions, please feel free to contact us at our customer service desk and we'll be happy to help!

BOOK A DEMO

Looking to do your own local deliveries? We're here to help.

SHOPIFY APP STORE

Find us on the Shopify App Store

Route planning, order tracking, notifications, drivers apps — all integrated into Shopify.