"The best routing app for Shopify merchants." - Official Shopify Retail Blog

Superpower your local deliveries — all within your Shopify admin

Streamline every step of your delivery operations and let your customers know when their orders are arriving. Save time and delight your customers with your new delivery superpowers.

EasyRoutes by Roundtrip

"The best routing app for Shopify merchants."

- Official Shopify Retail Blog -
CUSTOMER EXPERIENCE FEATURES

Create a delightful delivery experience for your customers...

From custom order tracking pages to delivery notifications, EasyRoutes lets you craft the perfect delivery experience for your customers.

...all without ever leaving your Shopify Admin.

flowershop2-1
routeplanningfeature-2
ROUTE PLANNING FEATURES

Save (a lot) of time planning local delivery routes...

Create multiple optimized routes in one click, schedule and assign routes, and add last-minute orders…

...all without ever leaving your Shopify Admin.

DELIVERY FEATURES

Make life easier for your delivery drivers

Create routes with EasyRoutes and deliver with them EasyRoutes Delivery Driver for iOS and Android. Our delivery driver app puts all the information and tools your driver needs right at their fingertips.

...all without ever leaving your Shopify Admin.

mobileapp-1

🏆 EasyRoutes is a 2x Shopify Staff Pick

The Benefits Of Order Tracking

Introduction

Order tracking is an important part of any business. It helps you keep tabs on your products, improves operational efficiency and reduces customer service calls and emails. Order tracking also gives customers peace of mind—they like knowing where their order is at all times—and makes them more likely to make another purchase from your company.

Customers like being able to see where their order is at any given time.

Customers like being able to see where their order is at any given time. Many customers enjoy the convenience of being able to track their order and know when it will arrive. When a customer is expecting something very soon, but it doesn't arrive on time, they may become frustrated with you and your company.

By providing your customers with the ability to track their order, you can help alleviate this stress by allowing them to see how far along in the process their package is and how long until it reaches them.

Customers appreciate having info like the delivery date and time, if they've missed a delivery, or if there's been a delay in the delivery.

Order tracking is a great way to keep customers informed of their order status. Customers appreciate having info like the delivery date and time, if they've missed a delivery, or if there's been a delay in the delivery.

Order tracking also helps you identify any issues before they become problems for your business. For example, if your customer takes too long to respond to an email about an order you need more information on, it might be easier for them to provide that information when they're looking at their tracking page instead of through email back and forths.

Order tracking cuts down on customer service calls and emails.

It may be a good idea to keep track of your customers' orders. Here's why:

  • Customers like getting updates on their orders, including when they are being shipped and delivered.

  • Customers want to know if there is a delay in their order being delivered.

  • Customers like knowing if there has been a cancellation in the status of their order after it has been placed (e.g., if you cancelled an order due to lack of payment).

Having order tracking can help you improve operational efficiency.

You'll want to track your orders in order to be able to:

  • Improve customer satisfaction

  • Improve customer service

  • Improve customer retention

  • Improve customer loyalty. The more loyal your customers are, the less likely they are to switch over to your competitors. This can lead to increased sales and more money in your pocket!

Clients who are notified of shipment information are more likely to make another purchase.

  • Customers appreciate being able to track their order. They feel reassured that they'll know when it's shipped out, and they're happy to see progress updates as it travels along.

  • It can be helpful for your customers if you include a notification in their confirmation email that lets them know how long their package will take from the time of purchase until its arrival at their doorsteps.

  • Many people like to know where their packages are sitting throughout the entire delivery process, so including a map with estimated delivery times is generally appreciated by buyers.

Order tracking helps your customers and improves your business.

There are several benefits to having a good order tracking system. Order tracking helps your customers feel more secure about their purchase, which encourages them to continue shopping with you. You’ll also be able to make better business decisions based on the data collected from your tracking system.

Finally, if you notify customers that their orders have shipped and they know when they’re expected to arrive, they will be more likely to make another purchase in the future. This is because customers who are notified of shipment information are more likely to make another purchase than those who receive no notification at all

Conclusion

In conclusion, order tracking is a great tool that can help you and your customers. Order tracking gives your customers peace of mind and lets them know that their orders are on the way. It also allows you to keep track of your shipments so that you don't have any delays or delivery issues. Clients who are notified of shipment information are more likely to make another purchase from your business, so it's important that you provide this service as well!

BOOK A DEMO

Looking to do your own local deliveries? We're here to help.

SHOPIFY APP STORE

Find us on the Shopify App Store

Route planning, order tracking, notifications, drivers apps — all integrated into Shopify.