"The best routing app for Shopify merchants." - Official Shopify Retail Blog

Superpower your local deliveries — all within your Shopify admin

Streamline every step of your delivery operations and let your customers know when their orders are arriving. Save time and delight your customers with your new delivery superpowers.

EasyRoutes by Roundtrip

"The best routing app for Shopify merchants."

- Official Shopify Retail Blog -
CUSTOMER EXPERIENCE FEATURES

Create a delightful delivery experience for your customers...

From custom order tracking pages to delivery notifications, EasyRoutes lets you craft the perfect delivery experience for your customers.

...all without ever leaving your Shopify Admin.

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ROUTE PLANNING FEATURES

Save (a lot) of time planning local delivery routes...

Create multiple optimized routes in one click, schedule and assign routes, and add last-minute orders…

...all without ever leaving your Shopify Admin.

DELIVERY FEATURES

Make life easier for your delivery drivers

Create routes with EasyRoutes and deliver with them EasyRoutes Delivery Driver for iOS and Android. Our delivery driver app puts all the information and tools your driver needs right at their fingertips.

...all without ever leaving your Shopify Admin.

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🏆 EasyRoutes is a 2x Shopify Staff Pick

Why It's Important To Check Order Status

Introduction

When you're waiting for a package, it can feel like you've been left in the dark. You want to know when it's going to arrive, how much longer you'll have to wait, and if something went wrong with your order. Knowing the status of your shipment is important for so many reasons. You might need an item as soon as possible or have questions about return policies or refunds; knowing what stage your package is in can help you address any problems that come up along the way. Plus, it's just nice knowing what's going on!

Track your package.

  • Track your order.

If you’re waiting on a package, the first thing to do is check the status of your order online. Most companies have an area where you can track your shipment and see when it was shipped, when it will arrive at its destination and any delays along the way. If there are any issues with your delivery, this is where you’ll find out about them as well.

  • Track with carriers/shipping companies. If there are still questions about where a package is or whether it’s been delivered, check with the carrier or shipping company directly (FedEx, UPS). Some carriers allow customers to sign up for text alerts that notify them when their package has been delivered; others require customers to contact customer service directly if they wish to receive this kind of information from them.

  • Track with delivery services like FedEx Ground (more info here) or Safeway Grocery Delivery Service (more info here). You may also want to call up USPS Customer Service center if you haven't received confirmation about when/if something was delivered by one of its postal workers within 48 hours after dropping off at post office location - even though USPS says otherwise - especially during busy holiday season!

Refunds and returns.

You can also request a refund or return online. This can be done by going to the Order History section of your account and clicking on the order that you want to return. You'll be given an option to either cancel or request a refund, which will take you to our Return & Refunds page where you can fill out all of the necessary information and submit it for review.

If there's anything missing from this page, contact us so we can help get your return processed as quickly as possible!

Know the status of your package.

Check the status of your package.

You can check the status of your order by going to: [URL].

This will take you to an order page where you can see all your past and current orders, including the status of each one. You'll also find links that allow you to view a tracking number, contact customer service for any questions about your order, or cancel it if need be.

If there is a problem with an item on your order but it's not yet shipped out from our warehouse, we may have some options available for fixing it before shipping goes through (such as changing color or size). If you'd like us to help troubleshoot this issue before sending it off into the voids of space-time (aka shipping), please reach out via email at [email protected].

Keep track of your order history.

You can keep track of all your orders by checking your order history. The order history shows you a list of the items you’ve ordered and delivered from us, including their status (e.g., shipped or incomplete).

It’s important to know where your package is at all times. In addition to seeing when an order was placed and shipped, you can also see its current status. If an order is marked as completed but hasn’t arrived yet, that means we still have it in transit or in one of our warehouses awaiting delivery.

If there were any problems with an order—for example, if it didn't arrive on time or was damaged in transit—it will show up here as well along with information about how we resolved those issues (if applicable).

Receive confirmation that the order was received.

When you place an order, you want to make sure that the order has been received. You can do this by checking the order status and tracking information.

  • Check the order status to see if it's been received. If so, then check the shipping and delivery statuses to see if it has shipped or delivered.

  • You can also check your account history for confirmation of orders that you have made in the past, but be careful not to double-order anything because this will increase costs and cause unnecessary stress on your part!

Keep track of your order, know when it's coming, and see if there are any delays or problems with shipping

Once you've placed your order, it's important to know whether or not the delivery is going smoothly and if there are any delays. This can easily be done by using a tracking number that was provided in an email confirmation from the carrier.

If you don't have a tracking number, don't worry—the carriers all have ways of letting customers check their status through their websites as well! For example, USPS has a section on its site called "track and confirm" where you can put in your tracking information and see where your package is at any time.

If there is anything wrong with your shipment (for example: if it doesn't arrive within the expected timeframe), contact the company immediately so that they can fix the situation for you!

Conclusion

We know that tracking orders can be a hassle, but it's worth the effort. If you want to make sure your package gets to you on time and in good condition, then follow our tips and keep track of every order!

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