"The best routing app for Shopify merchants." - Official Shopify Retail Blog

Superpower your local deliveries — all within your Shopify admin

Streamline every step of your delivery operations and let your customers know when their orders are arriving. Save time and delight your customers with your new delivery superpowers.

EasyRoutes by Roundtrip

"The best routing app for Shopify merchants."

- Official Shopify Retail Blog -
CUSTOMER EXPERIENCE FEATURES

Create a delightful delivery experience for your customers...

From custom order tracking pages to delivery notifications, EasyRoutes lets you craft the perfect delivery experience for your customers.

...all without ever leaving your Shopify Admin.

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ROUTE PLANNING FEATURES

Save (a lot) of time planning local delivery routes...

Create multiple optimized routes in one click, schedule and assign routes, and add last-minute orders…

...all without ever leaving your Shopify Admin.

DELIVERY FEATURES

Make life easier for your delivery drivers

Create routes with EasyRoutes and deliver with them EasyRoutes Delivery Driver for iOS and Android. Our delivery driver app puts all the information and tools your driver needs right at their fingertips.

...all without ever leaving your Shopify Admin.

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🏆 EasyRoutes is a 2x Shopify Staff Pick

Your Responsibility to Prove Delivery: Proof of Delivery for E-Commerce

Introduction

Proof of delivery is a critical part of any e-commerce business. Proof of delivery, also known as proof of shipment or proof of dispatch, establishes the date and time that a package was sent to its final destination. It’s used for everything from tracking shipments to preventing fraud and chargebacks. But how do you prove your packages were delivered on time? Here are some tips:

The importance of proof of delivery.

In e-commerce, the proof of delivery is an important tool to ensure that the customer receives their purchase. It also helps protect against fraud and chargebacks by providing a date and time stamp that can be used by law enforcement when necessary. This information allows the merchant to prove when they shipped the product, which helps them in their case against scammers trying to take advantage of them for money or credit card numbers.

Proof of delivery is also important for digital solutions, because it makes it easier for companies to provide services over the internet without having actual face-to-face contact with customers. For example, if a customer has questions about how something works or needs technical support after purchasing something online then they might call up an operator at their company rather than mailing in a letter asking these questions; this means that any correspondence between both parties should always include this information so there isn't any confusion later down the road (such as what happens when someone pays cash upfront but doesn't receive anything yet?).

Finally there's speed: since proof of delivery only refers back one month into history then there's no need worry about tracking down older data logs before making decisions based on how long ago something happened (which would otherwise require extensive searches). This makes life much easier since all records are stored locally instead having them stored remotely somewhere else where someone else could potentially access them easily without permission from anyone involved first - thus eliminating privacy concerns altogether!

Proving proper delivery is crucial for addressing chargebacks and fraud claims.

Proving proper delivery is crucial for addressing chargebacks and fraud claims. If you or your e-commerce company are the recipient of a chargeback or fraud claim, the onus is on you to provide evidence that shows your customer received the item in question. This can be done by providing an explicit proof of delivery, usually within seven days from when it was shipped out.

In order to prove proper delivery, we recommend using a 3rd party service like SendOwl that provides an email receipt for every package delivered—and allows recipients who don't want to receive emails from you in the future (i.e., spam) to opt out easily with just one click!

Digital proof of delivery is the fastest and most accurate way to establish evidence of recipient acceptance.

Digital proof of delivery is the fastest and most accurate way to establish evidence of recipient acceptance. The advantage here is that you can take digital signatures from your recipients as they are signing for their packages, and these signatures create a link between the package receipt date and the date of signature. This creates an easy way to prove that no one opened or damaged the package prior to its signature.

In addition, because this method uses an electronic signature instead of paper documents, it helps prevent fraud and saves you money on printing costs. It also reduces your carbon footprint by eliminating unnecessary paper use in logistics processes.

Using e-signature solutions can speed up the proof of delivery process.

The use of e-signatures can be beneficial to the proof of delivery process. E-signatures are faster than traditional signatures, more secure than traditional signatures and more reliable than traditional signatures. E-signatures are also more cost effective than traditional signatures and environmentally friendly as well.

Proof of delivery documentation is an important part of modern shipping.

Proof of Delivery is important for e-commerce. Proof of delivery documentation is an important part of modern shipping. It’s no longer enough to simply ship goods or services; you also need to prove that they were received by the customer.

Proof of delivery documentation can be used in a variety of situations:

  • Fraud prevention (for example, if a seller receives a returned item without proof that it was delivered)

  • Chargebacks (where buyers claim they never received their shipment)

  • Customer satisfaction and brand reputation

Conclusion

The evidence of delivery process is much more complex than it used to be, but it’s also more important than ever. In today's world of e-commerce, consumers expect quick and effective deliveries that are backed up by solid proof of delivery documentation. This means companies need to be able to provide digital documents when they say they did something—or risk losing customers who want an easy return process.

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