"The best routing app for Shopify merchants." - Official Shopify Retail Blog

Superpower your local deliveries — all within your Shopify admin

Streamline every step of your delivery operations and let your customers know when their orders are arriving. Save time and delight your customers with your new delivery superpowers.

EasyRoutes by Roundtrip

"The best routing app for Shopify merchants."

- Official Shopify Retail Blog -

Create a delightful delivery experience for your customers...

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Save (a lot) of time planning local delivery routes...

Create multiple optimized routes in one click, schedule and assign routes, and add last-minute orders…

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🏆 EasyRoutes is a 2x Shopify Staff Pick

The Guide on How to Start a Delivery Business on Shopify


Starting a delivery business on Shopify is a great way to get into ecommerce. It's hard to believe that there was ever a time when online shopping wasn't the most convenient option for consumers. But back in the day, you couldn't just click on Amazon and have products sent right to your door! The world has changed so much since then—and it keeps changing every day. You can start your own delivery business on Shopify today, and it's never been easier than ever before. This guide will walk you through everything you need to know about getting started with Shopify and starting your own delivery service:

The Basics of Starting a Delivery Business

Starting a delivery business is an exciting endeavor, but you’ll need to learn the basics before you get started.

A delivery business can be defined as any type of company that delivers goods or services to customers. Starting a delivery business can provide great income potential and flexibility for those who have been laid off or are looking for another way to make money on the side. The average cost of launching a new startup is $40,000+, so this may not be right for everyone right away. If you decide to start one, here are some things you'll want to consider first:

The Elements of a Successful Delivery Business

  • You need to be willing to work hard.

  • You need to be able to take care of your customers.

  • You need to be able to manage your employees and yourself.

  • You need the ability, or at least the willingness, to manage your finances well.

Part 1: Setting Up Your Company

  • Choosing a business structure

You need to decide what type of entity you want your business to be. For example, are you going to form it as an LLC or corporation? There are pros and cons to each option. You can learn more about them here: https://www.entrepreneur.com/article/278211

  • Choosing a name for your company

Make sure that the name is available via the Shopify store setup process before choosing it! A better option would be to choose something simple and easy-to-remember so that people know who they're talking about when they refer others (i.e., "DoorDash," not "We Deliver Food").

Make a business plan.

A business plan is a written document that outlines your company's goals and strategies for achieving them. It also describes how you'll run your business, including financial details and marketing strategies.

Your business plan should include:

  • A summary of your company's mission statement and objectives.

  • An overview of the industry you're working in, who your competitors are, and why people would choose to buy from you instead of from someone else.

  • Details about your products or services—including the prices you charge for them—and any unique features they offer customers over similar items on the market.

Choose your product or service.

Once you have made the decision to start a delivery business, it is important that you make sure that your product or service is something that people actually want. This may sound obvious but it is not uncommon for people to attempt to start businesses without doing their research first. So how do you know if somehing will sell?

  • Know your customer. Who are the people who will buy from the business? How much are they willing and able to spend on what you are selling? These are important questions that need answering before launching any kind of business.

  • Know your market: You must think about where these potential customers live as well as what they like/dislike in order to figure out if there is even a market for this type of product or service at all! For example: If someone wanted something super specific like goldfish crackers while living in New York City then there probably isn't enough demand for such an item so maybe don't waste time thinking about starting up this kind of company right now... unless maybe those goldfish crackers were made with some sort of exotic ingredient like truffles sea salt instead which might be worth considering after all!

Set up your legal structure.

  • Choose a business structure. There are several different kinds of businesses to choose from, but the most popular are sole proprietorships, partnerships, and corporations. To make this decision you should consider your personal situation and goals for your business. All three have positives and negatives that should be considered before making a choice (for example, if you’re planning on selling the company at some point in the future then it might make sense to incorporate).

  • Choose a name for your business (and maybe even register it with the state). The name of your company should be unique enough so that customers can easily find it online when searching for products related to yours (e.g., “Mountain Delivery Shop” instead of just “Delivery Shop”). You don't want someone else using your chosen name so don't rush through this step! If no one is using it yet then check out what's available through Trademarkia or LegalZoom before moving forward—you'll need proof later if someone tries stealing the idea after all!"

Decide how you want to fund the business.

  • What are your options?

  • Cash. If you have the capital, start a business with cash. It's the simplest way to fund a company, but it also means that your business will be completely dependent on the cash flow available from day one. You won't need to take out loans or pay interest on those loans if you opt for this method of funding. The downside is that if you don't have enough money in the bank and need some fast cash, then start-up costs may not be covered and could end up putting an end to any hope of starting a successful delivery service business before it even begins!

  • Debt financing (loans). If selling out isn't an option and/or if there aren't enough funds available from other sources (like friends or family), then debt financing might just be what's needed to get started successfully on Shopify as a delivery service owner! This type of financing allows individuals who lack sufficient funds for startup costs but want to become entrepreneurs anyway access them at reasonable rates (often times lower than personal lines) which often include interest charges as well but come with higher approval rates than traditional bank loans due partly due to less stringent requirements."

Register your company name and get insurance.

Register your company name and get insurance.

The first thing you'll need to do is register your company name in the state where you plan on operating. Make sure that it has a good reputation, so people will trust it and give them their money. You'll also want to make sure that the domain name is available to register, which can be done through Shopify's App Store or other sites like GoDaddy or Google Domains. Then make sure that any social media accounts associated with your business are all connected through Facebook's Pages program because it shows people that they can trust what they see from this page as being real and reliable information about your company rather than just some random person posting things online without any real connection between themselves and anything else going on out there on the internet!

There are several things which need doing before starting up a delivery service business: registering as a legal entity (which basically means getting registered as something called an LLC), finding insurance for both yourself (biological) as well as any equipment used by other parties involved in delivering goods such as drivers or couriers who operate within specific geographic areas of jurisdiction known colloquially  as "service areas"

Part 2: Building Your Website and Brand Identity

Now that you’ve got a great idea for your delivery company and the legalities are in place, it’s time to build your website.

Building a business website is like building any new business: there are many decisions to make about how it will look and run. Here are some important considerations for building your Shopify-based delivery platform:

  • Name — This is an important part of creating an identity for your business. Think about what kind of vibe you want to give off with your name and logo (if applicable). A good rule of thumb is that if you can sum up what you do in one sentence or less, then it's probably too long!

  • Design — The design of your Shopify store should be simple but professional; keep things clean and uniform across all pages so users have no trouble navigating between them. Don't forget about SEO best practices when designing; this includes making sure titles are descriptive enough so search engines can index them properly.

  • Features— While there’s nothing wrong with using Shopify's default theme (called "Shopify"), there may be opportunities for customization within existing themes or even by making one from scratch yourself using CSS skills if needed! Since this guide isn't geared towards advanced developers who might want more control over their site's appearance than provided through existing templates/themes available through ThemeForest Marketplace sites like ThemeForest Corp which specialize in selling premium themes developed by third parties specializing in coding these types

Choose a name for your delivery company.

Choosing a name for your delivery business is easy. Just follow these guidelines:

  • The name should be easy to spell and pronounce. That way, if someone wants to order from you by phone, they can do so easily and accurately. Keep it short—no more than two words. And make sure it's unique; that way, when people search online for your product or service (i.e., "delivery" or "groceries"), they'll find you instead of some other company who's already using the same exact word in their own title (like "Delivery").

  • It should be memorable—but not too memorable! If it sounds like something cool kids would say back in 1985 ("I love your pizza," says Cindy), then maybe consider another option with less pop culture significance attached to it? Maybe go with something more timeless like...aplomb?

Find the right design and layout for your website.

You will need to have a website for your business in order for customers to find you. You can use Shopify or another platform, but make sure it is one that does not cost too much money.

When creating your site, focus on your business name and the look and feel of the website. Make sure that there are no spelling errors and that everything looks professional.

You also need to think about the features that are important for your business such as delivery options, customer support options, contact information and product descriptions.

Make sure you include these things so people know where they can get help with their orders if needed

Consider possible features you might need on your site

Now that you are aware of the things to consider when starting a delivery business on Shopify, it's time to start building your site!

We recommend checking out other delivery websites first. You can do this by searching for "delivery website design" in Google and looking at their sites. You'll notice they have many of the same features as yours: an order form, payment information input fields, shipping options (if applicable), product images and descriptions—the works!

Once you've looked at those sites and taken notes about what they have on them (or don't), it's time for another step: researching ecommerce websites. These are sites that sell products but don't offer delivery services. For example, Amazon is an ecommerce site because it only sells products; it doesn't deliver them to customers either. Sites like Etsy also sell products without offering any kind of delivery service—they just act as a marketplace where people with various handmade goods can sell their stuff online.

Part 3: Managing Your Business, Logistics, and Employees as You Grow

As you grow, you'll want to make sure that your business is operating as efficiently and effectively as possible. This will also be a significant time saver at every stage of growth:

  • Create policies and procedures so that everyone knows what they're doing. Everyone should be on the same page when it comes to things like customer service practices, shipping expectations, return policies, etc.

  • Hire employees if necessary—and start training them! There are plenty of tasks that can be outsourced or automated with software tools like Zapier, but in some cases hiring a full-time person may be more cost effective than other options.

  • Start implementing digital marketing strategies for Shopify so you can attract new customers without paying for advertising dollars upfront (or ever).

Create policies and procedures for your business, including order fulfillment logistics and customer service standards.

You’ll want to create a policy manual for your business that includes information about the following:

  • Order fulfillment logistics

  • Customer service standards

It's important to define how you'll manage orders, how much time it will take to ship items and when customers can expect them. You should also have a list of FAQs so that you can answer common questions about your delivery business before anyone has a chance to ask them.

Hire employees if you need help with delivery operations.

If you plan to hire employees, here are some things to keep in mind:

  • Hire employees that understand your business model. If your business is based on the use of bicycles or scooters, make sure you hire someone who knows how to ride one.

  • Make sure they have a driver’s license and insurance policy. A delivery service without any delivery drivers is not going to be functional for long—you need at least one employee for each city where you deliver goods! This means that before bringing on new staff members, make sure they have an active driver’s license and car insurance policy so that all deliveries can be completed legally and safely.

  • Train them well enough so they know how all aspects of their job function together as part of a larger whole. For example, if I were working as a pizza delivery person in New York City and my customer asked me where their pizza was going after it left their apartment building (they were standing outside waiting), I would tell them “It went down 9th Avenue until it reached 6th Street intersection; then we turned right onto 6th Street until we reached 4th Avenue; we then turned left onto 4th Avenue until reaching 8th Street intersection; then we turned right onto 8th Street until reaching 5th Avenue...

Manage digital marketing tasks like email marketing campaigns, social media posts, ads, and more.

Once you’ve decided on the type of business you want to run, it's time to get started with your Shopify store. In this section, we'll discuss some of the most important elements of launching a successful eCommerce business:

  • Choosing a domain name and hosting provider.

  • Setting up your store on Shopify.

  • Creating a Facebook Page or Instagram account for your brand.

If you're brand new to online stores, these may seem like foreign terms but don't worry—we've got everything covered right here in our guide!

If you know exactly what you need to do to get started, it will be easier to run your business in the future!

Knowing exactly what you need to do in order to get started is important. It will make it easier for you to run your business in the future, and will save you time and money!

There are so many things that can go wrong when running a business: mistakes could happen, money could be wasted on unnecessary things (or not enough spent on necessary ones), or time could be wasted trying out new ideas that don't work out. By having this guide as a resource, none of these problems will happen!


You now have the essential tools to start your delivery business! You can be confident that you’re ready for whatever comes next.


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