"The best routing app for Shopify merchants." - Official Shopify Retail Blog

Superpower your local deliveries — all within your Shopify admin

Streamline every step of your delivery operations and let your customers know when their orders are arriving. Save time and delight your customers with your new delivery superpowers.

EasyRoutes by Roundtrip

"The best routing app for Shopify merchants."

- Official Shopify Retail Blog -
CUSTOMER EXPERIENCE FEATURES

Create a delightful delivery experience for your customers...

From custom order tracking pages to delivery notifications, EasyRoutes lets you craft the perfect delivery experience for your customers.

...all without ever leaving your Shopify Admin.

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ROUTE PLANNING FEATURES

Save (a lot) of time planning local delivery routes...

Create multiple optimized routes in one click, schedule and assign routes, and add last-minute orders…

...all without ever leaving your Shopify Admin.

DELIVERY FEATURES

Make life easier for your delivery drivers

Create routes with EasyRoutes and deliver with them EasyRoutes Delivery Driver for iOS and Android. Our delivery driver app puts all the information and tools your driver needs right at their fingertips.

...all without ever leaving your Shopify Admin.

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🏆 EasyRoutes is a 2x Shopify Staff Pick

How to Deliver a Product Safely

Introduction

When you're selling products online, it's important to make sure they get to your customers safely. You want them to be in good condition when they arrive, and if there are any quality issues, you want them to be easily fixable by the customer. To ensure that happens, follow these seven strategies:

Manage your inventory.

Managing your inventory is critical to the success of your business. You need a good inventory management system to manage it effectively, and we recommend using one of the many available free tools like Amazon’s Seller central or ShipStation.

Offer flexible shipping options

  • Offer free shipping. This is a no-brainer. If you want to sell more, make sure your customers don't have to pay for shipping. You can even go so far as to offer free two-day or overnight shipping on orders over $50 or $100, or on all orders during the holiday season.

  • Offer expedited shipping if your product is time sensitive. If your product is perishable and must be delivered within 48 hours or less, it's worth paying a little extra for expedited delivery so that customers receive their products in a timely manner and don't have to worry about them spoiling before they arrive at their destination. It's also important not only provide this option but educate them on why it's important! For example: "This item needs to be refrigerated immediately upon arrival." Or "This item cannot be shipped internationally."

  • Offer international shipping options (when appropriate). If your company has enough experience with international orders and/or has been receiving requests from overseas buyers frequently enough—even if only through ecommerce platforms like eBay—it may be worth considering offering domestic and international options in order to increase sales potential

Use order management software.

Order management software is a tool that helps you to manage your inventory, customers and orders. It can also help you to manage shipping costs by giving you more insight into how and when your products are being sold, as well as which items are sitting on the shelf for too long. Order management software can also give you insight into which product categories are performing best for sales and profits. This information will allow you to make better decisions about what stock needs replenishing in the future.

You'll also be able to keep track of customer service issues related to specific orders or customer feedback through order management software so that they don't become part of an ongoing problem with multiple contacts over time.

Protect your shipments.

In order to safely deliver a product, you need to make sure it is well-packaged. You will want to use bubble wrap, foam, or other packing materials to protect your products. It's also important that the box itself is sturdy enough to protect the products inside of it. Make sure that there are no holes or tears in the box so it can't be damaged during shipping.

Additionally, make sure that your item has a shipping label and tracking number so that you can keep track of where it is at all times. To ensure safety while traveling through transit centers and other areas where packages may be handled by different people, consider purchasing insurance for your package as well! Lastly: choose an effective shipping method (such as UPS) that offers fast consumer service and reliable delivery times!

Label your packages clearly.

When it comes to labeling your packages, there are a few key things you want to keep in mind. First and foremost, make sure the label is clear and easy to read. A label that is difficult to read will lead to missed deliveries or delayed deliveries, which can have a negative impact on customer experience. It's also important that the label is durable so it doesn't get torn off during transit or fall off before reaching its destination. This will ensure that your package gets delivered on time and with all its contents intact.

Finally, make sure that whatever label you use is easy for both you and your customers/clients (or whoever receives it) because this will help ensure smooth sailing all around!

Use a trusted carrier.

When choosing a carrier, keep in mind that you want to use one with a good reputation. Use carriers who have a good track record of integrity and safety. Do they have a good track record of customer service? How fast do they deliver?

A trusted carrier will not only give you peace of mind during the delivery process, but also help protect your company's reputation among customers.

Set expectations with your customers.

The second thing you need to do is set expectations with your customers. Let them know when they can expect their order and when it will be delivered.

You also want to let them know if there are any delays—for example, if you’re going out of town or something comes up with the shipment (like it gets held up at customs).

If something goes wrong, let your customers know what their options are. For instance, a client might get a refund instead of having the item sent out again—and that’s okay! Sometimes this is more customer-friendly than just sending another product straight away without considering the issue at hand first.

With these 7 strategies, you'll have a better idea of how to deliver products safely to your customers.

In the world of online shopping, there are more than a few things that can go wrong. If you’re looking to deliver products safely and effectively, you need to make sure your shipping practices are up to par. These seven strategies will help ensure your customers get their orders on time, in one piece and with no delays or problems along the way:

  • Shipping and tracking

  • Product safety (or not)

  • Product labeling

  • Product packaging (or not)

  • Product tracking (or not)

  • Product fulfillment

Conclusion

All in all, safety is the most important thing to consider when shipping. The last thing you want is for your package to get lost or damaged on its journey from point A to point B. And while this list may feel like a lot of work, it’s actually more about how you think about the process of shipping and what you can do proactively beforehand than anything else. If these strategies help save just one customer’s experience with an online purchase, then they’re worth practicing every single time!

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